Which SIM type should I use?
Most phone models use the Standard SIM, but also known as a Mini SIM. The mini-SIM card is normally supplied within a full-size card and has a beveled corner to prevent incorrect insertion.

A physically smaller SIM card called micro-SIM. Found in newer models like the IPhone 4. For AT&T compatible phones you can choose the between Standard SIM or Micro SIM. For T-Mobile compatible phones you can only choose the Standard SIM.

What does unlocked mean?
Unlocked means that the phone is not configured or programmed to any specific provider network. With an unlocked phone you can access multiple networks by changing the SIM card.?

What is GSM?
Global System for Mobile communications is the most popular standard for mobile phones in the world. Its promoter, the GSM Association, estimates that 80% of the global mobile market uses the standard GSM, which includes over 3 billion people across more than 212 countries and territories. The ubiquity of the GSM standard has been an advantage to both consumers (who benefit from the ability to roam and switch carriers without switching phones)

Will I be charged more for domestic long distance calls?
There are no additional charges for domestic long distance calls or texts.

Are there roaming charges?

Can I text message a friend who's not on this service?

Do I have to sign a contract?

Can I bring my own phone number?
Yes. You may transfer your telephone number from another company to Straight Talk online. To port in your existing telephone number to your Straight Talk SIM, the number you are porting must be active with your current service provider.

You need to request Straight Talk to port in your number, and Straight Talk process your request in your behalf. In order to request the transfer and initiate the activation process, please go to http://www.straighttalk.com/Activate and select the radio button option "Activate my phone with a number transferred from another company."

Is there an activation fee?

How long does it take to move my existing mobile number to your service?
The transferring of your phone number might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days.

Can I move my existing landline phone number to your service?
Yes, as long as it is still active.

I want to change my number to something else - can I do that?
Yes. Please contact Support for assistance, at (855) 222-2355.

How does your International Long Distance Rates compare to the competition?
The rates are quite competitive. For more information, please visit http://www.straighttalk.com/unlimitedinternational
Is International Calling available?

Yes. For more information, please visit http://www.straighttalk.com/unlimitedinternational
Which countries are included in the ILD plan?

For more information, please visit http://www.straighttalk.com/unlimitedinternational

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